Privacy policy
This Privacy Policy describes how CHEVEM (“we,” “us,” or “our”), a brand operated by Flositabio LLC, collects, uses, and shares your personal information when you visit www.chevem.com (the “Site”) or make a purchase from us.
CONTACT
If you have questions about this Privacy Policy, our privacy practices, or would like to make a complaint, please contact us at:
Email: info@chevem.com
PERSONAL INFORMATION WE COLLECT
When you visit our Site, we may collect certain information about your device, your interaction with our Site, and information necessary to process your purchases.
Device Information
We automatically collect certain information about your device, including:
- Web browser type
- IP address
- Time zone
- Cookie information
- Pages or products viewed
- Search terms
- Site interactions
Why we collect this information:
To ensure the website functions properly, improve user experience, monitor site performance, and analyze traffic.
This information may be processed through Shopify and other trusted service providers.
Order Information
When you place an order, we collect:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
Why we collect this information:
To:
- Process and fulfill your order
- Process payments
- Arrange shipping
- Send order confirmations and updates
- Prevent fraud
- Provide customer support
- Communicate promotions if you opt in
HOW WE SHARE YOUR INFORMATION
We may share your personal information with trusted service providers that help operate our business, including:
- Shopify (store platform and checkout processing)
- Payment processors
- Shipping carriers
- Email marketing providers
- Customer support tools
- Fraud prevention services
We may also disclose information if required by law or to protect our legal rights.
MARKETING COMMUNICATIONS
If you subscribe to our email or SMS marketing, we may send updates, promotions, product launches, and special offers.
You can unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Replying STOP to SMS messages (if applicable)
COOKIES & ANALYTICS
Our Site may use cookies and analytics tools to improve performance and understand how visitors interact with our website.
These tools may help us:
- Measure traffic
- Improve shopping experience
- Personalize marketing
You may disable cookies through your browser settings.
YOUR RIGHTS
Depending on your location, you may have rights regarding your personal information, including:
- Access to your data
- Correction of inaccurate data
- Deletion requests
- Marketing opt-out requests
To make a request, contact us at info@chevem.com.
DO NOT TRACK
Because there is currently no consistent industry standard for responding to Do Not Track browser signals, our website may not respond to such requests.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page.
COMPLAINTS
If you have concerns about how your personal information is handled, please contact us at: